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Our mission statement

Particularly in times when the world is turning faster than ever, we believe that housing should be made better for as many people as possible. This is what we have been trying to do for over 100 years. Our tenants can rest assured that they will feel at home within their own four walls – and not just now, but well into the future.

Älterer Mensch im Gespräch
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Älterer Mensch im Gespräch

Our mission: we provide people with a home

We offer our customers affordable homes that meet their needs together with housing-related services and reliable customer support.

A high level of customer orientation and a scalable business model make us the quality leader in our market.

Homes form the basis of our business, which we are constantly enhancing through our expertise and financial strength.

We are setting trends in the housing industry.

Our actions are guided by these values

Our values apply to all employees and executives and provide for freedom, responsibility and transparency at the same time. The values guide us in fulfilling our mission and making our vision a reality.

Responsibility

We act in a way that is entrepreneurial, sustainable and dependable.

Customer orientation

We are committed to ensuring our customers’ satisfaction.

Appreciation

We practice trust and respect.

Team spirit

We work as a team; with an open and fair attitude.

Innovation

We are continually evolving.

Making things straightforward

We are pragmatic and implement decisions with consistency.

Performance

We stand for success.

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Corporate Culture and Employees

At Vonovia, we understand that our success is based on the strength and commitment of our employees.
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Commitment

We breathe life into our neighborhoods and support a whole host of local projects and initiatives across Germany. We have also set up the Vonovia social foundation.
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Homes and customers

Well maintained homes that meet modern standards, where our tenants can feel comfortable and safe, play an important part in ensuring that people feel satisfied in life. This, in turn, serves as the basis for our success. We want our customers to feel satisfied: With fair prices and needs-based housing offers, with living space that is adapted to demographic change. And with high quality customer service.
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Society and Contribution to Urban Development

We consider all our tenants through a holistic approach to our neighborhoods, offering tailor-made solutions. Our strategy integrates construction concepts and innovative infrastructure designs that are geared towards sustainability, emphasizing community and diversity at the same time.
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